Erin House – A place of safety and protection where you can receive assistance and support to rebuild a future free from violence

Erin House is a women’s refuge offering secure accommodation for women and their dependents who have experienced domestic and family violence. Erin House has self-contained units and a 4-bedroom share unit, with a shared children’s play area.

Staff members are available from Monday-Friday (9am-4pm) with an on-call worker available for emergencies after hours. There is also a worker on the weekend who is available Saturday and Sunday mornings.

Staff members are trained in the area of domestic violence and are able to provide a range of practical assistance, information and advocacy to address emotional, physical, medical, legal and financial needs.

Erin House respects individuality, beliefs, values, religion and lifestyle.  Click here to view the Erin House Client Service Charter.

Domestic Violence Hotline (24hrs/7 days)

1800 811 811

             ARE YOU IN DANGER NOW? CALL 000

Complaints Procedure

If you have a complaint about the service you are receiving, you feel your rights aren’t being respected or you are not happy with a decision we have made, please refer to our Complaints & Appeals Procedure for options available to resolve your issue.